Communication skills for established GPs
Consulting with patients is the main activity for general practitioners. Although GPs are highly skilled, communication can often let us down and it is the main cause of complaint from patients. This skills day course will focus on difficult areas that arise with communication and hopefully reduce the risk of misunderstanding with our patients.
Established GPs
For full details, please visit www.uea.ac.uk/professionaldevelopment/med
Wednesday 23rd June 2010
At the end of the course, participants will:
• Be able to understand their own consultation style and the effect this may have in their interactions.
• Be able to understand and employ a tool kit (Calgary/ Cambridge) of effective consultation skills.
• Be able to anticipate and deal with ambivalent and potentially challenging behaviour from their patients.
• Have experience of role play and the impact of adaptive communications strategies
